Wednesday, February 28, 2007

A Special Invitation

I had an occasion recently to give a talk to some members of the Dover Senior Center now located right next to us in the McConnell Center. Since there were just a handful of people, it turned out to be more of a "give and take" discussion. I discovered that although the group were library users there were a lot of things they were missing at the library. After learning more about each one's tastes, preferences, and needs I was able to leave them with some valuable information that is sure to enhance not only their library experience, but also their living experience. Eyesight going bad? We have popular titles both on audiotape and cd as well as large print. Running out of reading choices? Our staff picks as well as our many bookmarks listing fiction in different genres are not only available inhouse but through our catalog online as well.

However, more valuable than just talking and pointing out things was my invitation to them to see me when they come to the library and I would personally show them areas I know might meet their needs. Those who came went away very happy.

I extend that invitation to any senior (and you can decide what age you wish that to be, whether it's 55 or 75!). Although our circulation staff graciously tries to point out all things from the front desk, they do not necessarily have the time to give in-depth individual service. So simply ask to see Sandy when you come to the front desk, and I will be happy to assess your needs, take you on a tour, answer questions you thought you'd never be able to ask, or simply make some suggestions. If I am tied up at the time I may ask you to revisit, or I may set you up with someone else, so don't be put off. I really would like to get to know who you are and your areas of interest.
Hope to see you soon!

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