Hello everyone!
It’s your DPL librarians checking in. We may be closed to the public, but we’re still working hard for you behind the scenes.
We wanted to update you with a few changes we’re making to help ease the transition for everyone.
It’s your DPL librarians checking in. We may be closed to the public, but we’re still working hard for you behind the scenes.
We wanted to update you with a few changes we’re making to help ease the transition for everyone.
1) The city and American Library Association has recommended we no
longer have physical contact with the public to prevent the spread of
germs. We will no longer be bringing books to cars or checking out
items.
2) If you currently have items on hold those items will remain on hold. When we open up again, we will call or send an email (based on your notification preferences) letting you know your item is ready to pick up again. You will have a week from that date to come get your item. If you decide to get your item online or purchase it instead, please let us know so we can take it off hold and pass it along to the next person.
3) We are asking people to hold onto their items for now. No fines will accrue. When we reopen, all items will automatically renew for at least 3 weeks (yes, even including fast reads and DVDs!) and you will have until that due date to return your items.
4) If your card needed to be renewed between January 1 and March 30, we have extended your renewal period until the end of June (if you received a renewal notice before March 19 please ignore it!)
5) We are currently working on removing fine limitations on our online services. Normally if you have a fine of $10 or more it would bar you from accessing our online resources. We feel that during this time everyone should be able to use these services whether or not they have a fine. We are having a little problem getting this set up (technology can be tricky!) so please be patient with us as we sort things out.
6) If you need a card, you can now apply online here: https://bit.ly/2WxWGky
We will email you your username and pin number. When we open, your physical library card will be at the front desk for you to pick up. Please remember to bring in a photo ID so we know who you are!
In the meantime, the library is fully staffed and prepared to take your calls or emails if you have any questions. Feel free to call us at (603) 516-6050 or email us at libraryquestions@dover.nh.gov. We understand this can be a scary and frustrating time for all, but we want you to know that we are here for you! We will continue to update our website and Facebook page as new things develop so keep an eye out.
2) If you currently have items on hold those items will remain on hold. When we open up again, we will call or send an email (based on your notification preferences) letting you know your item is ready to pick up again. You will have a week from that date to come get your item. If you decide to get your item online or purchase it instead, please let us know so we can take it off hold and pass it along to the next person.
3) We are asking people to hold onto their items for now. No fines will accrue. When we reopen, all items will automatically renew for at least 3 weeks (yes, even including fast reads and DVDs!) and you will have until that due date to return your items.
4) If your card needed to be renewed between January 1 and March 30, we have extended your renewal period until the end of June (if you received a renewal notice before March 19 please ignore it!)
5) We are currently working on removing fine limitations on our online services. Normally if you have a fine of $10 or more it would bar you from accessing our online resources. We feel that during this time everyone should be able to use these services whether or not they have a fine. We are having a little problem getting this set up (technology can be tricky!) so please be patient with us as we sort things out.
6) If you need a card, you can now apply online here: https://bit.ly/2WxWGky
We will email you your username and pin number. When we open, your physical library card will be at the front desk for you to pick up. Please remember to bring in a photo ID so we know who you are!
In the meantime, the library is fully staffed and prepared to take your calls or emails if you have any questions. Feel free to call us at (603) 516-6050 or email us at libraryquestions@dover.nh.gov. We understand this can be a scary and frustrating time for all, but we want you to know that we are here for you! We will continue to update our website and Facebook page as new things develop so keep an eye out.
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